International Orders

BUCK-TICK OFFICIAL WEB SHOP(hereinafter, "BUCK-TICK Shop") does not directly ship outside Japan.
Customers who want overseas shipping can use the FROM JAPAN overseas purchasing/delivery service.
FROM JAPAN can purchase the product for you and ship it to your address outside Japan. To use this service, you must register and become a FROM JAPAN member.
Read the important points below and agree to them to use the service.

• Instructions
• How to Purchase Fan Club-Only Products
• Important points

Instructions

• step1

  Click on the FROM JAPAN banner.

  

  For the product you want to purchase, click on the FROM JAPAN banner. You will then go to the FROM JAPAN website.
  *This banner is displayed only to customers outside Japan.

• step2

  Placing an Order at the FROM JAPAN Website

  

  Purchasing instructions for FROM JAPAN will be displayed.
  Follow the instructions and execute the purchasing request （FROM JAPAN ordering procedure）.
  

  Note that the FROM JAPAN service will bill you for two payments:

  • ・The first payment is for the product purchase.
  • ・The second payment is for shipping and other fees.

  For details, see here.

• step3

  Shipping After Completing Payment

  

  After the payment procedure with FROM JAPAN is completed,
  FROM JAPAN will ship the product to you.
  
  *Note that Fanplus that operates the BUCK-TICK Shop is unable to answer any inquiries about anything other than what is written on this web page. We cannot answer any questions about FROM JAPAN's website, services, and procedures and about product delivery times and methods.

About using FROM JAPAN to purchase products offered only to FISH TANK members

To purchase a product offered only to FISH TANK members, your registered membership information （Plus member ID, birthdate, and name） will be required.
*Note that if you enter any incorrect information, the purchase might not be possible.

• step1

  Click on "Leave comment".

  

  On the manual estimate request page under "Comments", click on "Leave comment".

• step2

  Enter your membership information.

  

  Under "Comments", for the FISH TANK membership information, enter your registered information （Plus member ID, birthdate, and full name）, and request a manual estimate.
  
  If the information you enter does not match your FISH TANK membership information or if it cannot be verified, FROM JAPAN will contact you. If your information cannot be verified, you might not be able to make the purchase.