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「AIMYON TOUR 2024-25 "ドルフィン・アパート"-Additional Show-」の会場にてご注文いただいた商品をお受け取りいただけます。
Please note that only those who meet both of the following conditions can apply.

・Customers who are registered with Aimyon's official fan club "AIM"
・お申込公演当日のチケットをお持ちの方
※当日チケットが確認できない場合はお受渡しできませんので、必ずチケットをお持ちのうえで受取窓口までお越しください。

Please note that there are limited slots and product numbers available.

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[Application period for pick-up at venue]

第1回受付　2025/5/2(金)、5/3(土)　兵庫・GLION ARENA KOBE：
2025/4/26(土)12:00～4/27(日)23:50

第2回受付　2025/5/10(土)、5/11(日)　神奈川・Kアリーナ横浜：
2025/5/4(日)20:00～5/5(月)23:50

第3回受付　2025/5/21(水)、5/22(木)　大阪・大阪城ホール：
2025/5/14(水)20:00～5/16(金)23:50

第4回受付　2025/5/28(水)、5/29(木)　埼玉・さいたまスーパーアリーナ：
2025/5/23(金)20:00～5/24(土)23:50

[How to purchase]

Add the product you want to your cart and select the performance date and time you would like to receive it at the checkout screen.
Payment methods are credit card or convenience store payment (prepayment) only.
If you pay at a convenience store, an additional fee will be charged.
If you use convenience store payment, the payment deadline is "the date of your order" plus "within one day".​
Please note that if your ticket expires, it will be automatically cancelled by the system.

・Convenience store payment fee
29,999円未満：275円(税込) / 30,000円以上：440円(税込)

・Venue pick-up fee
A venue pickup fee of 330 yen (tax included) will be charged.
This will be added to the handling fee when you place your order.

*This item cannot be purchased together with any other items other than those available for pickup at the venue.

[Regarding reception]

●To use this service, you must register for Aimyon's official fan club, "AIM."
すでにご登録されている方は、「AIM」にご登録のPlus member IDまたは会員番号でログインを行ってご注文手続きにお進みください。
Those who join now (and have already paid) can also purchase tickets.

●指定の受け取り時間内でお受け渡しが可能です。異なるお時間での受け渡しはできません。
Pick-up at the venue will be limited to the person who placed the order.
Please come early to collect your parcel as it may be busy near the end of collection hours.
指定の時間に受取ができなかった場合は、受付終了後から開演時間まで専用窓口にて対応させていただきます。
状況によってはお受け渡しにお時間がかかる場合や、お受け渡しできない可能性もございますので予めご了承ください。

* Pick-up times are available on a first-come, first-served basis. You will not be able to select a time slot once the maximum number of slots has been reached.
However, if a cancellation occurs, you may be able to select a time slot that was previously closed.

●The reception slot has not yet been reserved at the time when you add the product to your cart or select the performance date and time for collection.
Please note that until your order is confirmed, the product may be sold out or the acceptance slots may be closed during the process.

●Cancellations or changes to size, etc. cannot be made after an order has been placed.
In the unlikely event that the performance is canceled or postponed, cancellations will not be accepted.

Once your order is complete, you cannot change the collection time. Please be careful when selecting your collection time.

[Regarding product receipt]

Please bring your MY QR code and the ticket for the performance you have applied for at the pick-up counter at the venue.

・MY QR Code
MY QR code displayed on the "MY PAGE" tab of the "Aimyon Official App"
*It will be displayed by logging in from the "TICKET" tab.
*You can also view it from the "Purchase History Details Page" on our website's "My Page".

・Tickets for the day of the performance you applied for
Please note that if the ticket cannot be confirmed, the product cannot be delivered.

If you are unable to receive your item at the venue

If you do not collect your item on the selected collection date, it will be delivered at a later date to the address you provided when placing your order.

●商品発送予定日:各公演日から1か月以内に順次発送。発送までにお時間がかかる場合がございますので、予めご了承ください。
※別公演までの発送はお約束しておりません。個別のお届け時期についてのお問い合わせにはお答え出来かねます。

●Shipping address: The "shipping address" registered when ordering

If shipping is required, shipping and handling fees will be charged separately.
We will send the item to you cash on delivery, covering the shipping and handling fees, so please receive the item after making payment.
Shipping fee 880 yen + handling fee 550 yen [Total 1,430 yen]
*For Okinawa and remote islands, shipping fee is 1,980 yen + handling fee 550 yen [total 2,530 yen]

●Cancellations are not accepted.

[Notes]

- After receiving the product at the venue, please check that there are no defects in the product.
・Please note that shopping bags etc. will not be provided.
・This product is available in limited quantities. We cannot answer inquiries regarding product stock.
・If you do not receive an order confirmation email, please check your transaction history on your My Page.